Restaurant Systems Integration for Private Event Revenue
Integrated booking and POS workflows with CRM processes to increase visibility and capture quality around private event opportunities.
HospitalitySystems IntegrationCRM Workflow DesignSales Process Automation
Challenge
Private event opportunities were leaking due to disconnected systems and inconsistent follow-up processes.
Approach
Connected reservation and operational systems with CRM tracking logic to ensure event-qualified signals reached the right sales workflow quickly.
Implementation
- OpenTable + operational system integration mapping
- CRM workflow structure and triggers
- Follow-up process standardization
Outcomes
- Cleaner lead handoff
- Improved private-event pipeline visibility
- Faster follow-up consistency
The team gained better visibility into private event demand and a more reliable process for converting high-value opportunities.
Next Step
If your systems are disconnected, we can unify them so revenue opportunities stop slipping through.
Book a strategy call →