Restaurant Systems Integration for Private Event Revenue
High-End Restaurant Group. Hospitality. Name withheld at the client’s request.
Integrated booking and POS workflows with CRM processes to increase visibility and capture quality around private event opportunities.
The problem
Private event opportunities were leaking due to disconnected systems and inconsistent follow-up processes.
The approach
Connected reservation and operational systems with CRM tracking logic to ensure event-qualified signals reached the right sales workflow quickly.
What we built
- OpenTable + operational system integration mapping
- CRM workflow structure and triggers
- Follow-up process standardization
What changed
The team gained better visibility into private event demand and a more reliable process for converting high-value opportunities.
- Cleaner lead handoff
- Improved private-event pipeline visibility
- Faster follow-up consistency
Systems Integration, CRM Workflow Design, Sales Process Automation
Your version of this
If your systems are disconnected, we can unify them so revenue opportunities stop slipping through.